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Advice: Before making a deposit to $ or asking for a withdrawal, always check that your account information is in line with Canada laws. This cuts down on processing delays and makes sure you can get bonus offers.
You need to have a valid ID and correct contact information to make a profile. You can only have one profile for each person. Everyone who uses the site must be at least 18 years old, or the minimum age in Canada if it is higher.
You can add money to your balance in $ using a number of approved payment methods, such as bank transfers, credit cards, and e-wallets. If possible, use the same method to withdraw $ that you used to deposit them. Depending on how banks work in Canada, processing times usually range from 1 to 5 business days. You may need to verify large transfers or cashouts for the first time.
All promotional credits have certain requirements that must be met in order to use them. Before activating, make sure you read the terms of each offer carefully. If you don't meet the turnover requirements or break the rules for promotions (like having more than one account), you could lose the extra money.
Customers can set limits on their play, losses, and deposits to help them have a responsible experience. As required by Canada guidelines, people can also use self-exclusion and cooldown tools.
We keep user data safe and only share it when we have to by law in Canada. All transactions involving $ utilize encrypted channels for maximum confidentiality.
For smooth setup and uninterrupted access, review all account rules and payment instructions before starting. Immediate assistance is available through 24/7 support channels.
Ensure complete and accurate personal data input during sign-up: legal name, valid address, email, mobile number, and date of birth. Only adults over the minimum permitted age (Canadian) may create accounts; identity will be confirmed prior to activation. Double-check all details – discrepancies may result in permanent access restrictions or denied payouts.
| Document Type | Description | Purpose |
|---|---|---|
| Government-issued ID | Passport, driver’s license, or national ID | Confirm legal identity and age |
| Address Verification | Recent utility bill or bank statement (dated within last 90 days) | Check the address of the house |
| Payment Method Proof | Bank card image or e-wallet screenshot | Authorize financial transactions |
After registration, upload required files via the secure portal in the account section. Usually, processing is done in less than 72 hours. Sometimes, customer support will ask for more paperwork or a video call to finish the review. You won't be able to withdraw any money, including any balance in $, until you pass verification. To avoid delays, keep all information updated and promptly respond to inquiries from the support team.
Claim only one welcome promotion per account. Using multiple accounts or false information leads to removal of bonuses and cancellation of related gains. Always complete account verification before submitting any bonus requests.
Clear all mandatory wagering multiples before requesting a withdrawal of bonus-related winnings. Unless otherwise stated, multiples are usually between 20x and 40x. If you have a deposit and a reward that add up to 100 $ at 30x, you have to play through 3,000 $.
Not all activities count the same. For example, video slots might count 100%, but table games or special titles might count less or not at all. For full details, look at the rules for each offer.
You can't take out bonus money directly; you can only cash out winnings that have been converted after you reach certain playthrough milestones. If you withdraw before meeting the requirements, you will lose both the gifted amount and any winnings that go with it.
Most of the time, you have between 7 and 30 days to complete the required playthrough. Unused funds will be taken off your balance after they expire.
When you use active bonus credits, there may be limits on how much you can win in a single game. For example, the maximum cashout is 10 times the credited amount, unless otherwise stated.
To get the most out of your rewards, look for offers and requirements that fit with the games you like to play and the amount you want to deposit. To stay in the game, use real money when you meet the requirements.
If you misuse the bonus mechanics, you could lose your account and be banned for life.
To get the most out of your eligibility, choose promotions that are the right size for the average deposit amount in $. You can only claim from your registered account details.
Check the daily and monthly payout limits before making a request to plan your withdrawals ahead of time. You can only take out a maximum of $ 2,500 from most accounts in one day, and a maximum of $ 10,000 over the course of 30 days. High-tier account holders may be able to get higher thresholds if they are approved. Requests that go over the current limits are split up and scheduled according to standard policy.
The time it takes to process depends on the method you choose and whether or not your identity has been verified. After approval, e-wallets usually send money within 48 hours. Standard bank transfers and card withdrawals, on the other hand, take 3 to 5 business days. Most of the time, cryptocurrency withdrawals are processed within 24 hours, but not on weekends or holidays. Give yourself more time to make your first withdrawals because new account holders may have to go through extra security checks.
The service fees depend on the payout option you choose. There is a fixed handling fee of $ 40 for each request for a bank transfer, and some e-wallet providers may charge transaction fees. There are no fees for crypto withdrawals or card payouts made from the first three approved requests in each calendar month. After that, each request costs $ 20.
Always check the fees in the withdrawal section before you finish any request to make sure that your $ balance doesn't get taken away without warning.
Always make sure that each title uses a certified random number generator (RNG) that has been checked by third-party labs like iTech Labs, eCOGRA, or GLI. These RNGs make results that are random and not affected by software bias. Most of the time, players can find the most recent certification report in the footer of the platform or by asking for it through support channels.
Every slot and table game has a return-to-player (RTP) percentage published, so players can see how fair the house edge is.
If you have any doubts about fairness, send proof (like session IDs or screenshots) directly to the support team through email or live chat. You will get a unique ticket number for each complaint.
If you still have problems, you can take them to the appropriate Canada regulator or ADR (Alternative Dispute Resolution) body at no extra cost.
If you're dealing with $, keep copies of all your communications and transaction records in your personal archive for at least six months. This makes sure that disputes are handled quickly and payments are tracked correctly.
Customers get updates on progress within time frames set by the regulator.
The operator must follow the resolution outcomes, which are given in writing with reasons for each decision.
Always check your physical location before creating an account. People who live in certain areas are not allowed to participate in real money activities, no matter where they are from or where they live. Local rules and licensing agreements make it so that there are geographic restrictions. IP addresses in blacklisted areas will not be able to register automatically.
If you use a VPN, proxy, or any other way to hide your location, your account may be permanently closed and all of your $ balance may be taken. To keep being able to withdraw money from $, you must accurately report where you live.
If you go outside of Canada after registering, make sure you aren't trying to get services from places where they aren't allowed.
The platform regularly checks for compliance using geolocation and identification that users send in. If you break any of these rules, it could cancel any transactions that are already in progress and alert the proper authorities.
Check the platform's legal page for the most up-to-date list of regions that are not allowed before making a deposit to avoid having your account suspended for no reason.
Encouraging responsible account management helps you keep getting to your money and gaming opportunities without any problems.
Account holders can change their limits or ask to be excluded at any time. However, lowering protection measures may take longer to process in order to protect users' safety.
Once confirmed, all limits are strictly enforced, so you stay in charge of your experience.
If you're worried about your gaming, ask for a full transaction history or use the free online assessment tools in the account section.
Once you have self-excluded, you can take out any remaining balance in $ according to the rules for withdrawals. However, you cannot make any new deposits until the exclusion period is over.
If you are a Canadian user and need more help, you can contact local responsible gaming groups or follow the links on your account's responsible gaming tab.
All responsible gaming options are private and don't affect your ability to play in the future, except when you are actively excluded.
Bonus
for first deposit
1000CAD + 250 FS
